Privacy Policy

When you submit the quote form on this website, we collect the information you enter: your name, phone number, email address, the service address, any notes you add, and any photos you upload.

We also collect whatever you tell us when you call, text or email us directly.

We ask for this information for one reason, which is to price your job, arrange a time and carry out the work.

This website uses Google Analytics to understand how people find and use the site. Google Analytics places cookies in your browser and collects information such as the pages you visit, how long you spend on them, the type of device and browser you are using, your approximate location based on IP address, and the website or search that sent you here.

This information is aggregated. We use it to see which pages are useful and which are not. We do not use it to identify individual visitors, and we do not combine it with the information you submit through the form.

You can opt out of Google Analytics entirely by installing the Google Analytics Opt-out Browser Add-on, available from Google. You can also block or delete cookies through your browser settings, and the site will continue to work normally.

This website does not use advertising pixels, remarketing tags or cross-site tracking of any kind.

We use the information you give us to respond to your enquiry, provide a price, schedule the work and complete the job.

When you submit the form you will receive one confirmation email letting you know we have it. After that, any further contact is Andrei calling or texting you directly about your job.

We do not send marketing emails, newsletters or promotional messages. We do not add you to any mailing list.

Your enquiry is stored in a third-party platform we use to manage customer enquiries and job records. That provider processes the information on our behalf and is not permitted to use it for their own purposes.

We do not sell your information. We do not rent it, trade it, or share it with anyone for marketing.

We may disclose information where we are legally required to, or where it is necessary to establish or defend a legal claim.

Photos you send us through the form or by text are used to quote and plan your job.

Andrei films some of his work for his YouTube channel. If a job is going to be filmed, you will know, because he will be there with a camera. Photos you send us for a quote are not published.

We keep enquiry and job records for as long as we need them to run the business, which includes handling repeat customers, warranty questions, and our own tax and accounting obligations.

If you want your information deleted, email us at services@topalaindustries.com and we will remove what we are not legally required to keep.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email services@topalaindustries.com or call 470-867-9010.

You can opt out of analytics at any time using the methods described above, without affecting your ability to use the site or contact us.

This website is not directed at children, and we do not knowingly collect information from anyone under 13.

If this policy changes, the updated version will be posted on this page with a new date at the top.

Topala Industries
Winder, GA 30680
Phone and text: 470-867-9010
Email: services@topalaindustries.com